Shipping Policy
Welcome to PureSenseShop! We're excited to get your order to you. Below, you'll find details about our shipping policies to ensure a smooth and satisfactory shopping experience.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Expedited Shipping: Delivered within 2-3 business days.
- Express Shipping: Delivered within 1 business day.
Shipping costs vary based on your location and the shipping method you select. You can view shipping rates during checkout.
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Processing times may vary during peak seasons or promotional periods.
Shipping Locations
We currently ship to:
- Canada
- United States of America
If your location is not listed, please contact us at shopifylsstore@gmail.com for potential arrangements.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order through your account on our website.
Shipping Delays
While we strive to meet all delivery estimates, delays can occasionally occur due to unforeseen circumstances such as weather, shipping carrier issues, or high order volumes. We appreciate your patience and understanding in these situations.
Lost or Damaged Shipments
If your package is lost or damaged during transit, please contact us at shopifylsstore@gmail.com within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.
Returns and Exchanges
For information on returns and exchanges, please visit our [Returns & Exchanges Policy] page.
Contact Us
If you have any questions or need further assistance, please don’t hesitate to reach out:
- Email: shopifylsstore@gmail.com
Thank you for shopping with PureSenseShop! We appreciate your business and look forward to serving you.